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New single number for housing queries will help make contact easier

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WILTSHIRE Council is introducing a new single number for its housing enquiries from the New Year.  

From this week the Housing Advice Service will have a single entry point for all enquiries – people can ring through on one number 0300 456 0106. All old numbers, including different numbers for different areas, have stopped working.

Wiltshire Council says, “The service provides tailored advice to those with housing issues or who are at risk of homelessness and deals with those facing eviction or possession action, affordability issues and paying rent or mortgage, or the suitability of existing accommodation, among other housing problems. People can also contact the team by email homeless@wiltshire.gov.uk 

“Our Homes4Wiltshire team remain on 0300 456 0104 for all enquiries relating to joining the housing register.” 

Wiltshire Council’s cabinet member for housing, cllr Phil Alford, said, “From 4th January we will have one number for people to call for housing enquiries. This makes it simpler, cheaper and more straightforward for those making a call. People can call that general number and they will then be put through to a person who can help with their enquiry.” 

You can see more information on housing enquiries on the council website. 

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