Residents across the Melksham are, including have raised concerns over inconsistent postal deliveries in recent weeks.
Some say they have not received post for up to two weeks, while others report irregular service.
One resident who lives in Melksham East said, “My son only received one card on his birthday, which had been sent well in advance. The others all turned up four days later.”
Medical appointment missed
Another said they missed a medical appointment because the letter arrived long after it had been sent.
Issues appear to affect both standard and first-class post and issues have been reported across the area including the Bowerhill and Berryfield.
Councillor Mark Harris, highlighted issues with delays in Bowerhill. He said, “For the last two weeks, important first-class mail is taking a week to be delivered. These are council documents that need to go up on noticeboards three clear days before meetings.”
Services have ‘now returned to normal’
A Royal Mail spokesperson said, “Deliveries in the area were recently affected by some delays. We apologise for any inconvenience this caused.
“Thanks to the hard work of our local teams, services have now returned to normal and mail is being delivered across the vast majority of routes on time.”